Official retailer for the Orpheum Theater & Holland Center

Frequently Asked Questions

What are Ticket Omaha's Hours?
How do I access my Mobile Tickets Wallet?
May I return or exchange my tickets?
How will I know if a performance has been canceled?
How do I choose my seat?
What are partial view seats?
How can I pay for tickets?
Who should I contact if I have trouble ordering online?
Are the Orpheum Theater and Holland Performing Arts Center accessible to patrons with special needs?
When should I arrive for a show and what should I expect?

The box office opens 90 minutes prior to events, and lobbies open 60 minutes prior to events. Seating begins 30 minutes prior to events.

O-pa is committed to providing the highest standard of safety. All guests entering the Holland Center and Orpheum Theater will be required to pass security scanners upon arrival.  Lines can often get congested with last minute arrivals. Plan on arriving early to avoid lines and allow enough time to pass through security and find your seats.

The following items are not permitted into the Holland Performing Arts Center and Orpheum Theater:

• Water bottles
• Pocket knives
• Laptops
• Large bags or back packs larger than 14” x 14” x 6"
• Professional cameras (4” or greater)
• Video recording
• Audio recording
• Laser pointers
• Outside food or drink
• Hard coolers or similar containers
• Sealed packages of any kind
• Noise making devices of any kind (i.e. bells, whistles, horns, etc.)
• Alcohol
• Illegal drugs
• No weapons of any kind, including lawfully concealed firearms 
• Selfie-sticks or other telescopic devices
• Flags, banners or signs
• Animals (unless a service animal)
• Any materials constituting unauthorized advertising or promotion
• Drones (UAS-Unmanned Aircraft Systems) or other model aircraft
• Hover boards
• Any other items deemed inappropriate or dangerous by O-pa security

Where do I park?
How do I get through security lines faster?
What items are NOT permitted in the venues?
What is allowed in the venues?
Is there a dress code?
May children attend a show?
Does Ticket Omaha hold tickets or have a Will Call window?
It looks like the seats I've ordered are not together. How can I be sure?
What is GalaPro?
Is there a lost and found department?
Does Ticket Omaha offer gift certificates?
Is this website fully secure?
How can I learn more about the Holland Center, Orpheum Theater and event rentals?
Do I need to bring cash for concessions or merchandise?
Can I check my coat?